Example playbook — not a customer case
A growing online store
A practical scenario showing how to organise the work. No named customer, measured result or guaranteed uplift is claimed.
The starting challenge
A category page serves a different decision from a product page. Categories help people explore a range; products explain the specific item and its terms. Treating both as interchangeable keyword targets can create confusing navigation and repetitive content.
A sensible first work cycle
- Map the catalogue from the shopper's perspective. Build a clear hierarchy of categories, useful subcategories, and products. Make important items reachable through crawlable navigation, and avoid relying on an internal search box as their only discovery route.
- Write product content around actual buying questions: dimensions, compatibility, materials, use, care, delivery, returns, and limitations where relevant. Add original images and verified details rather than repeating generic manufacturer language without added help.
- Review product variants, filters, pagination, and unavailable items as technical decisions. Keep URL and canonical rules consistent, preserve valuable discontinued information where useful, and prevent combinations with little independent value from overwhelming discovery.
- Maintain truthful product structured data and merchant information where applicable. Check price, availability, and policy consistency between visible pages and supplied data. Validate selected templates and monitor errors after catalogue or platform changes.
Evidence to review before scaling
- Relevant organic category and product visits
- Product-page actions and completed orders
- Valid product data and accessible catalogue pages
What would make the plan change?
A discovery issue, a mismatch between search intent and the page, unreliable measurement or an implementation dependency can change the order of work. Keep a record of assumptions, verify each change and agree on a review point before extending the scope.
Use this as a planning example. A real engagement needs your website, market, data and an agreed scope.
Your next move starts here
Make search a more useful part of your growth.
Start with your website. Leave with a clearer picture of what to improve, what to measure and where to focus next.