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Policies & working methods

Recognise community contributions without inventing endorsements

Recognise feedback and expertise with accurate acknowledgements, approved wording and clear distinctions between contributors, partners and customers.

Original guide · English & Danish

Acknowledgements can show where useful feedback and expertise came from. They should also distinguish a contributor, a customer and a commercial partner. This page defines an acknowledgement framework; it is not a directory of verified Gavek customers.

Describe the contribution accurately

Record the specific assistance, such as reporting a broken explanation, checking a technical example or reviewing a translation. Thanking someone for feedback does not imply they use every product or endorse the business. Ask how they want their name and contribution described.

Seek permission before publishing identity

Obtain approval for the name, logo, quote and link you intend to use. State whether a commercial relationship or incentive exists when relevant. Avoid displaying a familiar brand merely because an employee submitted a support question or attended a public event.

Keep recognition maintainable

Assign someone to review acknowledgements and process corrections or removal requests. Use dated context where a contribution relates to an old version. Prefer a precise description of the contribution over a broad testimonial that the contributor never approved.

Put the method to work

Illustrative example

Illustrative acknowledgement: a Danish editor spots an ambiguous instruction in a guide. With permission, the website thanks the editor for reviewing that paragraph. It does not add their employer’s logo to a customer wall or claim that their organisation recommends the platform.

Your next steps

  1. Identify the actual contribution.
  2. Approve wording and identity separately.
  3. Disclose relevant incentives.
  4. Provide a correction and removal route.

Questions & answers

Can a contributor also be a customer?

Yes, but each relationship should be verified and described separately. One role does not establish the other.

Does this list Gavek’s existing community?

No. No named customer, partner or endorsement is asserted on this framework page.

Documentation & further reading

Gavek provides focused public tools, a learning library and enquiries for separately scoped services. This article does not activate rank tracking, a backlink database, account connectors or automated CMS changes. See current availability.

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