[Home](https://gavek.dk/)/[AEO knowledge hub](https://gavek.dk/aeo/)/ChatGPT visibility: review source support and business identity AEO · evidence and practical implementation # ChatGPT visibility: review source support and business identity Inspect what a particular answer says and which sources support it. Distinguish search discovery, user-triggered fetching and training controls. ## Use a dated source review Choose a relevant buyer task and record the exact question, language, platform and time. Save the answer and every cited URL needed to inspect its claims. Identify whether Gavek or another brand is named accurately; do not treat a similarly named business as a successful mention. Retain missing and ambiguous outcomes alongside favourable examples. ## Inspect support claim by claim Open the cited source and check whether it supports the adjacent statement, concerns the right entity and preserves material conditions. A citation can refer to a third-party source; a business name can appear without a link. Mark unsupported claims as such. Compare the source with approved current business facts before recommending changes or claiming a platform has made an error. ## Test access for the right purpose OpenAI documents OAI-SearchBot for search, GPTBot for training and ChatGPT-User for certain user actions. Their roles and controls differ. A simulated request with a user-agent header is useful diagnostic evidence but not proof of a real OpenAI visit. Keep search eligibility distinct from an observed answer, and respect the business’s separate training preference. ## Choose a proportionate action Correct the official owner page if it contains an error; investigate stale third-party information if that is the source. Improve an important missing explanation when the buyer task warrants it. Retest later with the same method. Do not claim that repeated prompting retrains ChatGPT or that a website change guarantees recommendation. ## Continue with the related decision - [AEO learning paths](https://gavek.dk/aeo/) - [Google AI Overviews and AI Mode: eligibility, evidence and measurement](https://gavek.dk/learn/how-to-rank-in-google-ai-overviews-for-small-businesses/) - [Discuss the scope of AEO and AI-search work](https://gavek.dk/services/ai-search/) ### Sources, method and review information Editorial publisher: Gavek. Reviewed 8 November 2026. Practical methods and clearly labelled examples are original editorial guidance, not customer results or a disclosed platform algorithm. Check sources when implementing. - [OpenAI · crawler roles](https://developers.openai.com/api/docs/bots) Your next move starts here ## Make search a more useful part of your growth. Start with your website. Leave with a clearer picture of what to improve, what to measure and where to focus next. [Discuss your SEO project ↗](https://gavek.dk/contact/)[Explore our services ↗](https://gavek.dk/services/)